Your Opinion Matters

At Alex Appliances, we deeply value your feedback. Your satisfaction is our top priority, and we are constantly striving to improve our services. To better serve you, we kindly ask you to complete the following survey. Your input is crucial in helping us enhance the quality of our work. Thank you for taking the time to share your thoughts with us.

Your Opinion Matters

Alex Appliances Company is eager to hear about your experience with us. Your feedback is essential in ensuring that we continue to provide outstanding service. Please take a moment to fill out this survey and let us know if you are satisfied with our service and what we can do to improve. Your insights are invaluable and help us grow.

At Alex Appliances, delivering top-quality service is one of our core commitments. We are dedicated to understanding your needs and addressing any areas where we can enhance our service. Your voice is vital to us, and we exist to serve you.

We appreciate you taking the time to complete this brief survey thoroughly and accurately. Your feedback is crucial in helping us provide the best possible service.

Thank you!

collage customer experience concept

Customer Quality of Service Survey

    The day of your service call, one of our technicians called you to confirm your appointment.

    How satisfied were you with the professionalism and courteousness of our technician?
    Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

    What could we have done better?

    Please provide the name of the technician with whom you spoke.

    When the technician arrived to your home, he diagnosed your appliance, provided you with an estimate, and offered you a repair.

    How satisfied were you with our technician's visit to your home?
    Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

    Did you elect to have the repair(s) performed?
    YesNo

    Did we complete the repair(s) during our first visit to your home?
    YesNo

    Were you satisfied with the quality and speed of our repair?
    YesNo

    Please answer the following questions so that we may improve the quality of the service that we provide.

    What could we have done better?

    Would you use us again in the future?
    YesNo

    Why yes or why not?

    Would you like a phone call from us to discuss this matter further?
    YesNo

    Phone number:

    Adress Info

    3455 Caminito Sierra Carlsbad, CA 92009

    Working Hours

    MONDAY - FRIDAY 8:00

    AM - 8:00 PM
    Saturday - 8:00 AM - 4:00 PM
    Sunday - CLOSED